Privacy Policy

Heal House Dermatology Clinic (hereinafter referred to as "the Clinic") places great importance on protecting your personal information. In accordance with Article 30 of the Personal Information Protection Act, the Clinic establishes and discloses the following privacy policy to protect the personal information of data subjects and to handle related grievances promptly and smoothly.

Article 1 (Purpose of Processing Personal Information)

The Clinic processes minimal personal information for the purpose of receiving and responding to online consultation requests, providing appointment guidance, and handling inquiries. If the purpose of processing changes, separate consent will be obtained.

Article 2 (Categories of Personal Information Processed)

Required fields include name and contact information (mobile phone number). The requested branch, area of inquiry, time of consent, the page URL where the request was submitted, and the time of request are also collected. The clinic does not collect sensitive information such as health data during the online consultation request process. Medical records completed during an in-person visit are managed separately in accordance with the Medical Act.

Article 3 (Retention and Use Period of Personal Information)

For appointments, personal information is retained until the appointment-related processing and treatment are completed. If there is a need to retain the information beyond the above retention period despite the retention period, your consent will be obtained. When the retention period expires or the purpose of processing is achieved, the information will be destroyed without delay.

Article 4 (Provision of Personal Information to Third Parties)

The Clinic does not provide personal information to third parties except with the consent of the data subject or as required by law.

Article 5 (Transfer of Personal Information Abroad)

The Clinic transfers personal information abroad for the operation of the website and the storage of consultation request information. The recipients are Supabase, Inc. (USA, privacy@supabase.com) and Vercel, Inc. (USA, privacy@vercel.com). The items transferred are the same as those listed in Article 2. The timing and method of transfer is via the information and communications network at the time the consultation request is received, and the purpose of use is the storage and management of consultation request information and website operation. The retention and use period is the same as in Article 3. The data storage server is located in the Republic of Korea (Seoul region).

Article 6 (Right to Refuse Transfer of Personal Information Abroad)

Data subjects may refuse the transfer of personal information abroad by contacting the Privacy Officer under Article 10 in writing or by phone. If you refuse, you will not be able to use the online consultation request service through the website, but you may request a consultation by phone or by visiting the Clinic. There will be no disadvantage as a result.

Article 7 (Rights and Obligations of Data Subjects and How to Exercise Them)

Data subjects may at any time request access to, correction, deletion, or suspension of processing of their personal information. If you make a request to the contact information below, the Clinic will take action without delay. If you request correction or deletion, the relevant personal information will not be used or provided until the request is completed.

Article 8 (Destruction of Personal Information)

When the retention period expires or the purpose of processing is achieved, electronic files are destroyed using a method that makes recovery impossible, and paper documents are destroyed by shredding or incineration.

Article 9 (Measures to Ensure the Security of Personal Information)

The Clinic implements administrative and technical measures for the secure processing of personal information, including access rights management and encryption of transmission sections (HTTPS). Automated collection tools such as cookies may be used to understand website usage patterns, and users may refuse such tools through their browser settings.

Article 10 (Privacy Policy Officer)

Privacy Officer · Affiliation: Heal House Dermatology Clinic · Contact phone: 02-6951-5761

Article 11 (Remedies for Infringement of Rights)

To obtain relief for personal information infringement, you may apply for dispute resolution or consultation with the following organizations: Personal Information Dispute Mediation Committee 1833-6972 · Personal Information Infringement Report Center 118 · Supreme Prosecutors' Office Cyber Investigation Division 1301 · National Police Agency Cyber Bureau 182

Article 12 (Changes to the Privacy Policy)

This privacy policy will take effect on August 8, 2026. If there are additions, deletions, or modifications due to changes in laws, policies, or security technology, the Clinic will notify you through the website 7 days before the changes take effect.

Heal House Dermatology Clinic · 4th and 5th floors, 518 Gangnam-daero, Gangnam-gu, Seoul · 02-6951-5761